COVID-19 Information for Hotel Residents

For guests staying in our Pavilion Building, please note that we are not currently offering Room Service in the Pavilion. Breakfast can be taken at The Orangery in the Main House.

Curfew

In line with the government announcement on 22nd September, it is now a legal requirement for our restaurants and bar to be closed by 22:00. Therefore, we kindly ask guests to vacate their table and any public areas and return to their room in time for the 22:00 curfew. 

The updated timings for our restaurants are as follows:

The Orangery

Last Seating - 20:30
Last Orders - 21:00 for food or 21:30 for drinks

Humphry's

Last Seating - 20:00 for 3 Course Menu or 19:00 for 7 Course Tasting Menu
Last Orders - 20:30 for the 3 Course Menu or 19:30 for the 7 Course Tasting Menu

Restaurant reservations are essential.

Face Coverings

Please note that from 8th August, the government has made it mandatory that face coverings are worn in public areas of hotels.

During some close contact spa treatments, a face covering will also need to be worn.

Closures

It is with regret that the following facilities and services are not currently available:

  • San Marco Restaurant
  • Room Service in the Pavilion Building
  • President’s Bar
  • Steam Room & Sauna
  • Games Room
  • Laundry services
  • Valet Parking

Spa & Leisure Facilities

All hotel residents over 16 are welcome to use our Spa Gardens, which is where our outdoor hot tub is located. No booking is required, we simply ask that you socially distance at all times.

We have now implemented a booking system for our swimming pool and gym. This is essential to be pre-booked if of interest to you. We allow you to reserve one slot per person ahead of time, if you wish to add more you can do so on arrival.

Restaurants

In line with social distancing measures, the number of tables in our restaurants are now reduced. If you would like to dine with us, please ensure to pre-book before you arrive.

The Orangery is available all day, 7 days a week.

Humphry’s is available Thursday – Sunday for dinner service only. Kindly note that Humphry’s operate with an age restriction to under 12’s.

Should you require babysitting for the evening, please let us know and we can advise on next steps.

Extras

We are also now able to offer Spa Treatments, please see our Reduced Spa Menu here and contact us if you would like to make a booking.

An updated schedule for our Studio Classes can be found here.

Our Kid’s Club is open 7 days a week from 09:00 – 12:45 (£8.75 per hour, per child) please let us know if you wish to make a booking:

If you would like to read full details on what to expect during your stay with us. Please read full details of our COVID-19 policy here. 

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